Last Updated: January 1, 2023
Welcome to Vanguard Interiors ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at www.vanguardinteriors.com (the "Service") operated by Vanguard Interiors.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
By accessing or using the Service, you approve that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
For the purposes of these Terms of Service:
All orders placed through our Service are subject to our acceptance. We reserve the right to refuse service to anyone for any reason at any time. Your order constitutes an offer to us to purchase our products. All orders must be accepted by us before they become binding contracts.
All prices are shown in US Dollars and are exclusive of taxes and delivery charges unless otherwise stated. We reserve the right to adjust prices, products, and specifications of products on the Service at our discretion and without notice.
Payment is due at the time of order for standard items. For custom orders, a 50% deposit is required to begin production, with the balance due upon completion before shipping. We accept all major credit cards and bank transfers.
Custom furniture requires extended lead times (typically 8-12 weeks). All custom orders are final and cannot be canceled once production has begun. Custom pieces may show slight variations from renderings due to the nature of handcrafted products.
Delivery times are estimates only. We are not liable for delays caused by events beyond our reasonable control. Signature is required for all deliveries. You are responsible for inspecting goods upon delivery and reporting any damage within 48 hours.
We accept returns of standard, non-custom products within 14 days of delivery for a full refund, provided the item is in original condition with all packaging. Customer is responsible for return shipping costs.
Custom-made furniture cannot be returned unless defective. Claims must be made within 7 days of delivery. We will repair or replace defective custom items at our discretion.
All Vanguard Interiors products come with a 1-year limited warranty against manufacturing defects. The warranty does not cover damage from misuse, accidents, or normal wear and tear. Warranty claims must include proof of purchase.
Approved refunds will be processed within 14 business days and issued to the original payment method. Custom order deposits are non-refundable once production has begun.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Vanguard Interiors and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Vanguard Interiors.
You may not:
If you print off, copy or download any part of our Service in breach of these Terms, your right to use our Service will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
Additionally, you agree not to:
To the maximum extent permitted by applicable law, in no event shall Vanguard Interiors, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount you have paid us in the last six (6) months, or, if greater, one hundred dollars ($100).
The limitations and exclusions in this section apply to the maximum extent permitted by law and shall not limit or exclude liability for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.
These Terms shall be governed and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
It is your responsibility to periodically review these Terms for any changes. Changes to these Terms are effective when they are posted on this page.
If you have any questions about these Terms, please contact us: